All Systems Operational
Uptime over the past 90 days. View historical uptime.
Service Desk Operational
90 days ago
100.0 % uptime
Today
eMail Operational
90 days ago
99.74 % uptime
Today
Web Hosting Operational
90 days ago
100.0 % uptime
Today
DNS Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Nov 20, 2024

No incidents reported today.

Nov 19, 2024

No incidents reported.

Nov 18, 2024
Mail server performance
Resolved - The intermittent issues have been resolved. If you are still experiencing issues please log a ticket through walruscomputers.com
Nov 18, 20:12 GMT
Update - Intermittent issues remain, we are continuing to work on the issue.
Nov 18, 17:56 GMT
Monitoring - The server connections are currently returning to expected levels for both mail clients and webmail access.

We are monitoring this and will provide updates.
Nov 18, 15:27 GMT
Investigating - We are currently experiencing an intermittent issue with the mail service.
This may appear as slowness or a pop up box.
We are currently investigating this.
Nov 18, 12:59 GMT
Nov 17, 2024

No incidents reported.

Nov 16, 2024

No incidents reported.

Nov 15, 2024

No incidents reported.

Nov 14, 2024
Email login issues
Resolved - This incident has been resolved.

If you are still having issues please log a ticket on walruscomputers.com
Nov 14, 19:09 GMT
Monitoring - The issue has been identified and a fix is being implemented.
Progress continues to be made and some users have now regained access to their email.
As the service recovers the heavy load may cause speed issues.
Not all affected users are currently live.
We will update again when service has been fully restored.
Nov 14, 17:17 GMT
Update - Some users may continue to have intermittent issues accessing email.

We will keep you informed as we work on this, and appreciate your patience.
Nov 14, 16:13 GMT
Investigating - We have received reports of some users having intermittent issues accessing webmail, sending and receiving. Teams have been engaged and are investigating.
Nov 14, 15:31 GMT
Mail server performance
Resolved - This incident has been resolved.
Nov 14, 12:10 GMT
Monitoring - The service has been restored.
We are in the process of contacting those affected and working to resolve any knock-on issues.
Apologies for any inconvenience caused.
Nov 14, 11:02 GMT
Investigating - We are currently experiencing an issue impacting a subset of email users.
At this time you may not be able to log in.
Engineers are aware of the situation and are working to resolve it.
We will post updates as soon as more information is available.
Thank you for your patience.
Nov 14, 09:28 GMT
Nov 13, 2024

No incidents reported.

Nov 12, 2024

No incidents reported.

Nov 11, 2024

No incidents reported.

Nov 10, 2024

No incidents reported.

Nov 9, 2024

No incidents reported.

Nov 8, 2024

No incidents reported.

Nov 7, 2024

No incidents reported.

Nov 6, 2024
Mail server performance
Resolved - This incident has been resolved.

If you continue to experience issues, please log a ticket through walruscomputers.com
Nov 6, 12:30 GMT
Investigating - We are currently investigating an issue impacting Email.

This can present as slow loading or login issues for outlook and for webmail users.

We will provide an update once we have additional information.
Nov 6, 12:11 GMT
Mail server performance
Resolved - This incident has been resolved.

If you continue to experience issues, please log a ticket through walruscomputers.com
Nov 6, 08:58 GMT
Update - We are continuing to monitor for any further issues.
Nov 6, 07:49 GMT
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 5, 21:46 GMT
Update - The issue has been identified and a fix is being implemented.
Progress continues to be made and some users have now regained access to their email.
As the service recovers the heavy load may cause speed issues.
Not all affected users are currently live.
We will update again when service has been fully restored.
Nov 5, 15:48 GMT
Investigating - We are investigating an issue impacting outlook and webmail. This can present as slow loading or login issues.

During the incident outlook may reject your password. This is a symptom of the issue and does not mean that the password is incorrect, rather the server is the connection due to the issue.

We will provide an update once we have additional information.
Nov 5, 15:26 GMT
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