Resolved -
This incident has been resolved.
If you are still having issues please log a ticket on walruscomputers.com
Nov 14, 19:09 GMT
Monitoring -
The issue has been identified and a fix is being implemented.
Progress continues to be made and some users have now regained access to their email.
As the service recovers the heavy load may cause speed issues.
Not all affected users are currently live.
We will update again when service has been fully restored.
Nov 14, 17:17 GMT
Update -
Some users may continue to have intermittent issues accessing email.
We will keep you informed as we work on this, and appreciate your patience.
Nov 14, 16:13 GMT
Investigating -
We have received reports of some users having intermittent issues accessing webmail, sending and receiving. Teams have been engaged and are investigating.
Nov 14, 15:31 GMT